Musings
How Large Is Telecom Expense Management? PDF Print E-mail
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Musings
Written by Joe Basili   
Thursday, 26 March 2009

How large is Telecom Expense Management (TEM)? Will suppliers find that they can't grow because they saturate the market? What is the future of an enterprise employee that is working in a TEM department? The answer depends on TEM is defined. If TEM is limited to focusing on auditing phone bills in the US the market is small. A good case can be made that enterprise customers expect more then just bill uditing from their TEM suppliers.

The ultimate goal of Telecom Expense Management is to ensure accurate and optimal spending on communication services. An effective TEM program manages the full lifecycle of telecom expenses with a focus on six major service domains: managing inventory, sourcing, ordering and provisioning, invoices, expenses, and payments.  This broad definition allows for many additional services to be included as part of TEM. This in turn allows us to increase our estimates of the size of the TEM market.  

Last Updated ( Wednesday, 18 November 2009 )
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What Is Telecom Expense Management? PDF Print E-mail
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Musings
Written by Joe Basili   
Monday, 22 December 2008
What is Telecom Expense Management (TEM) and why is it critical to understand TEM? If you are like most large organizations, you are faced with tough times and a need to cut expenses. If it is done right, TEM is a great way to reduce expenses without cutting programs that you need.  Improving how your organization manages telecom expenses, can have a dramatic impact on saving money . But TEM is often shrouded in a veil of complexity. Best practices in managing telecom expenses are not well understood, and many enterprises struggle with defining what to include in TEM programs.

 

Last Updated ( Friday, 18 September 2009 )
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In the Beginning... PDF Print E-mail
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Musings
Written by Joe Basili   
Wednesday, 22 October 2008

Welcome to my new site! I am busy telling everyone about my new company, but every few days I am trying to add some new content to the site. Please be sure to bookmark the site and register, (your name won't be sold to third parties and you won't get spam from me). Please visit frequently and let me know what you think of the site. Also, if you haven't completed the poll, please do it now! 

 


 

 

Last Updated ( Monday, 12 January 2009 )
 

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