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Mobile expenses are an attractive target for government taxes. Politicians have loaded all kinds of taxes on these services because most of us don't bother too look closely at wireless billing. Wireless carriers are notorious for adding extra charges so we end up paying much more for wireless services than the initial advertised price.

Now with President Obama's new budget comes hope that the 1989 tax on personal use of corporate paid wireless services will finally be repealed. Even the IRS has gotten into the act with an announcement in January that they have stopped trying to determine how to "simplify" how they will collect the tax. The repeal seems likely, but it has not happened. What should your company do?

The term Full Lifecycle Telecom Expense Management refers to a comprehensive program that seeks to manage all aspects of telecom expenses from inception of the expense through bill payment. These steps include:

• sourcing
• service orders and provisioning
• asset and inventory management
• invoice processing expense validation and recovery
• usage allocation charge-back
• reporting, business intelligence, and analysis

Full lifecycle management of telecom expenses was introduced as an answer to enterprises that were seeking more than simply an audit of phone bills. With a more holistic approach to managing the full lifecycle of a telecom expense, organizations are able to get to the root cause of billing errors. This approach also addresses the challenges of different functional groups, managing telecom expenses in silos where they do not see the downstream impact of how their actions impact expenses. For mobility expenses, there are additional considerations that will be addressed in a future posting.

With the continued economic turmoil managers need to build a business case with strong justification for WEM or wireless expense management programs. Many enterprises that have a program in place to manage wireless expenses are re-evaluating the program. This report provides the data to cost justify a wireless mobility expense management program.   You must have an account to download the report. Create your account here . If you already have an account, download the report now.

This report came from a July 9 webcast titled "Key considerations for Corporate Liable and Employee Liable Plans." It was a very popular webcast with more then 200 registerants and requests for the slides after the presentation. Now it is available as a report.  Register to create your account here,